If an error occurs in Stonefield Query, often the following dialog is displayed:

As this dialog states, the problem is only temporary but we need your help to track it down and resolve it. To do that, enter your user name and email address (needed so we can respond to you) and enter any comments you think would be useful to us in the box indicated, then press the Send button to send diagnostic information about the error to us. If the Send button is disabled or a message appears indicating that the information couldn't be sent, click the Save button to create a text file named Error.txt with information about the error and send it to Technical Support.

After you've done that, you may see a Continue button. If so and you wish to continue working in Stonefield Query, click that button. If it doesn't appear or you wish to exit, click Quit.

© Stonefield Software Inc., 2023 • Updated: 04/11/18
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