After installing Stonefield Query on a network server, how do I install it on a workstation?

A setup program called WSSetup.exe in the Stonefield Query program directory will take care of that for you. On the workstation, open Windows Explorer and navigate to the program directory on the server, then double-click WSSetup.exe and follow the prompts to install it on the workstation.

I use a proxy server to access the Internet. How can I get online activation and maintenance renewal to work with my proxy server?

Tell Stonefield Query about that server by filling in the Proxy Server settings in the Options dialog.

Can I use Stonefield Query on a 64-bit version of Windows?

Although it's a 32-bit application, Stonefield Query works just fine on 64-bit versions of Windows.

When I try to install Stonefield Query, I get "Error 1327: invalid drive."

This is usually caused by an invalid entry in your Registry. Use RegEdit to check the values of the following Registry keys (you may have to get a technical support person to do this if you haven't used RegEdit before). One or more of them may contain an invalid drive letter.

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion

  • HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

When I ran Stonefield Query the first time, I entered the location of where Stonefield Query stores its data files. However, now I want to use a different folder (it was installed on a local workstation, now I want it on a server so all users can share reports). How do I do that?

Reports are shared by specifying a common location for where Stonefield Query stores its own data files. The first time you run Stonefield Query, it asks where you want to store its data files. If you choose a local directory (the default is the directory Stonefield Query is installed in), you can't share reports. To change that location, see the Changing the Location for Reports help topic.

© Stonefield Software Inc., 2023 • Updated: 04/25/18
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